Privacy Policy

Effective Date: 01/01/2025 Last Updated: 01/01/2025

1. Introduction

Welcome to Delopt (“Service”), a food delivery optimization solution provided by Transopt (“Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service.

2. Information We Collect

We collect information in the following ways:

• Personal Information: Name, email address, phone number, and other identifiers you provide when creating an account.
• Business Information: Company name, delivery locations, and other operational details.
• Usage Data: Information about how you interact with our Service, including IP addresses, browser type, and access times.
• Location Data: GPS coordinates related to delivery routes if enabled by the user.
• Payment Information: If applicable, we collect billing details through secure third-party payment processors.

3. How We Use Your Information

We use the collected data to:

• Provide and improve our optimization services.
• Communicate with users about their accounts and updates.
• Enhance security and prevent fraud.
• Analyze usage trends to optimize performance.
• Comply with legal obligations.

4. Data Sharing and Disclosure

We do not sell your personal data. However, we may share information with:

• Service Providers: Third-party vendors that assist in service delivery, such as hosting and analytics.
• Business Partners: If required to fulfill contractual obligations.
• Legal Authorities: When required to comply with legal processes or enforce our terms.

5. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

7. Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, including access, correction, deletion, or objection to processing. You can contact us at support@transopt.io to exercise your rights.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings.

9. International Data Transfers

If you are accessing our Service from outside your country, your data may be transferred to and processed in jurisdictions with different data protection laws.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Transopt
Ivis 102, Glyfada, Athens, Greece
support@transopt.io